FAQ


Frequently Asked Questions

How long does it take to get my order?

USA - Most US orders are received within 3-6 business days. Please allow 2-3 weeks total shipping time.
INTERNATIONAL - Most orders are received within 2-3 weeks. In some cases it can take longer or shorter than this.
You will receive an email when any item in your order is shipped. Please contact us via email if you have any concerns about your package.

 

Why do some items ship separately?

Certain items like Sweaters, Phone Cases, and most Prints are shipped directly from our manufacturer to save on shipping costs to keep our flat rate shipping rates low. You will receive an email when any item in your order is shipped.

 

How do I make a return or exchange?

All sales are FINAL unless otherwise stated. If something is damaged or missing please contact will@rubadubmedia.com and we will be more than happy to resolve it.

 

Will “sold out” items be restocked?

Only select items are restocked. Subscribe to our email list on the home page to ensure you are updated on new and restocked items. Limited and Special Edition items do not get restocked.

 

How do I make a bulk purchase?

For purchases of over 20 units, please send us a DM or email to arrange.


Do you take custom orders?

Yes, but minimum orders are required. Depending on the product, we will do our best to accommodate your request. But please keep in mind we receive many custom order request, so lead time may vary.

 

How do I apply the decals on my car?

For sun strips and larger decals, we recommend seeking a professional to have the smoothest application. We made a short video tutorial on Sun Strip application here: Banner How-To

 

What is Rubbin Rewards?

Rubbin Rewards is our loyalty program. We greatly appreciate the support of our community, and want to give a little something back to our best customers. It's easy and free to join-simply create an account on our website, and you are automatically enrolled! The more points you earn, the better the rewards. Click the black icon on bottom corner of the page to access.